This Privacy Policy explains how CalviumAI collects, uses, shares, and protects information when you visit our website, contact us, book a consultation, or use our AI receptionist and automation services.
We may collect information you choose to provide, including your name, business name, email address, phone number, industry, and details about your business needs.
If our services are used for call handling, we may process call details, summaries, transcripts, caller information, appointment details, and other service related information depending on the client setup.
Where enabled, calls handled by AI agents may be recorded, transcribed, summarized, and reviewed for service delivery, quality assurance, troubleshooting, and client reporting. Clients are responsible for using our services lawfully and for providing any required notices or consents to callers.
Where call recording or transcription is enabled, clients should provide clear notice to callers and obtain any required consent before or at the beginning of the call.
If our services are used for email, SMS, or marketing follow up, clients are responsible for making sure those communications comply with applicable consent, identification, and unsubscribe requirements.
We do not sell personal information. We may share information with trusted service providers that help us operate our website, scheduling, email, analytics, communications, AI voice systems, automation, hosting, and client support. We may also disclose information if required by law or to protect our rights, users, clients, or services.
We use reasonable technical and organizational measures to help protect information. No online system is completely secure, so we cannot guarantee absolute security.
We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required for legal, accounting, operational, or dispute resolution reasons.
You may contact us to request access, correction, or deletion of your personal information where applicable. We may need to verify your request before taking action.
We may update this Privacy Policy if our services, tools, business practices, or legal requirements change. The updated version will be posted on this page with a new last updated date.
For privacy questions, contact us at admin@calviumai.com.